Warranty Policy

After-Sales Service Policy

Cima Recovery provides a standard one-year warranty for all products from the date of shipment. During this period, we offer free replacement parts or repair services for any manufacturing defects or quality issues confirmed by our technical team.

Scope of Warranty Coverage

The warranty covers the following issues:

• Motor failure or abnormal noise
• PCB/control board malfunction
• Air leakage or pressure loss in air compression products

Non-Warranty Conditions

The warranty does not cover:

• Damage caused by improper use, mishandling, or dropping
• Damage caused by unauthorized disassembly or repair
• Damage caused by using incorrect voltage or power supply
• Normal wear and tear or cosmetic scratches
• Damage caused by water or liquid exposure (unless the product is specifically rated as waterproof)

Return Process

Customer provides evidence (photos or video) of the issue. Our technical team reviews and confirms the defect.

After-Sales Support

Our team is available to provide technical support, troubleshooting guidance, and replacement parts coordination. Response time is typically within 24-48 hours during business days.